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Privacy Policy

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), the following information is provided regarding the processing of personal data on drakoziy.es.

1. Data controller

Identity: Dr Cristina Koziy
Email: podologia.koziy@gmail.com
Business address: Almenara Medical Centre — Carrer de la Serra d'Espadà 4, 12590 Almenara (Castellón).

2. Personal data we collect

We collect the personal data that users voluntarily provide to us via the contact and appointment booking forms: name, telephone number, email address, reason for the consultation and, where applicable, address for home visits. We do not collect sensitive health data via the website — medical records are compiled exclusively during face-to-face consultations.

3. Purpose of processing

The data is used exclusively to:

4. Legal basis for processing

The legal basis is the user’s consent when submitting the form, as well as the performance of the healthcare services contract when the user requests an appointment.

5. Data retention

Contact details will be retained for as long as necessary to provide the service. Clinical data generated during consultations are retained for 5 years from the date of discharge from the care process, in accordance with Law 41/2002 on Patient Autonomy.

6. Disclosure to third parties

Data will not be transferred to third parties unless legally required. The website forms are processed via the FormSubmit service (formsubmit.co), which acts as a data processor under the safeguards of the GDPR.

7. User rights

Users may exercise the following rights at any time:

To exercise these rights, you must send a written request to podologia.koziy@gmail.com, attaching a copy of your ID card or equivalent document.

You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing does not comply with the regulations.

8. Cookies

This website uses only technical cookies necessary for its operation. No third-party analytical, advertising or tracking cookies are used without the user’s prior consent.

9. Amendments

This policy may be amended to adapt to regulatory changes or changes to the service. Any amendments will be published on this page with the new update date.

Last updated: 30 April 2026.